Case studies, guides, and answers.
A growing library of what we've learned building AI that earns trust — plus practical guides and answers to the questions we hear most.
What thoughtful AI looks like in practice
Representative engagements across our four solutions. Details are illustrative of the kinds of outcomes we design for.
A regional clinic reclaims its evenings
A multi-site primary care group piloted the Medical Ambient Scribe across twelve providers. Within six weeks, clinicians reported a meaningful drop in after-hours documentation, and the group expanded the rollout to its full panel. The win wasn't a flashy metric — it was providers consistently finishing their notes before leaving the building.
An operations team automates the busywork
A mid-market services firm was drowning in repetitive request triage. We designed a custom agent that reads incoming requests, pulls relevant records, classifies them, and drafts responses for human approval. Staff went from processing requests to reviewing them — handling far higher volume without adding headcount, and with a full audit trail on every action.
A training provider modernizes its catalog
A professional-education company used the LMS and its AI-assisted authoring to rebuild a stale course catalog. What previously took a quarter to produce was drafted in weeks, then refined by subject-matter experts. Learner analytics revealed two modules where everyone struggled — and fixing them lifted completion across the program.
A mentorship program scales with a human touch
A workforce-development nonprofit wanted to extend mentorship beyond what its volunteer coaches could cover. The Coaching App provided daily AI guidance between human sessions and matched participants to mentors by goal and background — keeping momentum high without losing the relationship at the core of the program.
Go deeper at your own pace
Buyer's Guide: Evaluating an Ambient AI Scribe
A practical checklist for clinical and IT leaders — covering accuracy, consent, security, EHR fit, and the questions to ask any vendor.
DownloadField Guide: Your First Enterprise AI Agent
How to choose a starting workflow, design guardrails, and move from proof-of-concept to production responsibly.
DownloadPlaybook: Adaptive Learning Design
A designer's playbook for using AI to accelerate authoring without sacrificing rigor, accessibility, or pedagogical intent.
DownloadFrequently asked questions
Have a question we didn't cover?
We're happy to talk specifics — your workflow, your constraints, your goals.