Ideas on building AI that earns trust.

Notes from the work — on healthcare, the enterprise, education, and the responsible design of AI that puts people first.

Ambient documentation is changing the exam room — giving clinicians back their attention and their evenings. Here's how it works, and why it matters.

The first wave of enterprise AI answered questions. The next wave does work. What changes when AI can take action — and how to adopt it safely.

AI can personalize learning to every learner without replacing the human craft of teaching. A practical look at adaptive instructional design.

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Occasional, thoughtful writing on AI that augments people. No spam, no hype.